Legal Terms of Service

TERMS AND CONDITIONS OF THE ONLINE STORE

These regulations define the rules for making purchases in the online store run by the Seller at http://shop.proxima-adhesives.pl.

The seller is PROXIMA ADHESIVES Sp. z o.o. with headquarters in Bełchatów (97-400), ul. Piłsudskiego 38, tel. +48 (44) 635 01 90, fax. +48 (44) 632 89 22 entered by the District Court for Łódź-Śródmieście, XX Division of the Court Register to the National Court Register - Register of Entrepreneurs under the number KRS 0000402532 The company has equity in the amount of PLN 85,000 fully paid up. Registered under the NIP number: 5272669949 Regon: 145894137 also known as the "Service Provider".

§ 1 Definitions

1. Regulations - these regulations. In terms of services provided electronically, the Regulations are the regulations referred to in Art. 8 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended).

2. Customer - a natural person, legal person or organizational unit without legal personality, but having legal capacity, which, on the terms set out in these regulations, places an Order in the Online Store.

3. Consumer - a customer who is a natural person who uses the Online Store for purposes not directly related to its business or professional activity.

4. Service Provider - an entity providing sales services via the Online Store on the terms set out in these Regulations.

5. Subject of the transaction - goods listed and described on the website of the Online Store.

6. Goods - a movable item, presented in the Online Store, to which the Sales Agreement applies.

7. Additional service - a service provided by the Service Provider to the Customer outside the Online Store due to the nature of the Goods sold.

8. Sales Agreement - a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Service Provider and the Customer, using the Store's website.

9. Online Store (Store) - the website available at http://shop.proxima-adhesives.pl/, through which the Customer may place an Order.

10. Order - Customer's declaration of will clearly specifying the type and quantity of Goods, aimed directly at the conclusion of the Sales Agreement.

11. ICT system - a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using a terminal device appropriate for a given type of network.

    § 2 General rules

1. These Regulations define the rules for using the online store available at http://shop.proxima-adhesives.pl/

2. The condition for placing an Order in the Online Store by the Customer is to read these Regulations and accept its provisions during the implementation of the Order.

3. The Proxima Adhesives online store conducts retail and wholesale sales via the Internet.

4. All Goods offered in the Proxima Adhesives store are brand new, originally packed, free from physical and legal defects, and have been legally placed on the Polish market.

5. As part of the technical requirements necessary for cooperation with the ICT system used by the Service Provider to make purchases, the Customer should have an active e-mail account and a device connected to the Internet that meets the following minimum technical requirements:

   a. web browser: Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Safari

6. The customer is obliged not to provide content prohibited by law, e.g. content that promotes violence, is defamatory or violates personal rights and other rights of third parties.

   § 3 Placing orders

1. All prices listed on Proxima Adhesives websites are gross prices in Polish zlotys, with one exception: on the direct page of a specific product there are two prices - the net price and the gross price - they are clearly marked. The prices given do not include shipping costs.

2. Orders are accepted via the website / by phone / e-mail.

3. Orders placed via the website can be placed 24 hours a day, 7 days a week throughout the year.

4. The order is effective if the Customer correctly completes the order form and correctly provides contact details, including the exact address to which the Goods are to be sent, as well as the telephone number and e-mail address.

5. In the event that the provided data is not complete, the Seller will contact the Customer. If contact with the Customer is not possible, the Seller has the right to cancel the Order.

6. In the ordering process, the customer may express the will to receive a VAT invoice, which may be attached to the shipment.

7. When placing the Order, the Customer agrees to place personal data in the database of the Seller's Online Store for processing in connection with the implementation of the Order. In the event of consent, the Customer has the right to inspect his data, correct it and request its removal.

8. The customer may use the option of remembering his data by the system in order to facilitate the process of placing another Order. For this purpose, the Customer should provide the login and password necessary to access his account. The Customer's login is the e-mail address provided by him. The password is a sequence of characters set by the Customer. The Customer's password is not known to the Seller and the Customer is obliged to keep it secret and protect it against unauthorized access by third parties.

9. After the Customer places an effective order, he will receive an automatic response from the store confirming the receipt of the order.

10. The time of commencement of the contract is the moment the payment is credited to the bank account specified in the order confirmation in the case of payment by bank transfer or the moment of placing the order in the case of personal collection or choosing the "cash on delivery" option.

    § 4 Shipping costs and date

1. The goods are sent to the address indicated in the order form or provided by phone or e-mail. The store will inform the customer immediately about an incorrectly completed order form, which prevents or may delay the shipment.

2. The goods are delivered by specialized courier companies. It is also possible to collect the goods in person at the seller's premises.

3. The date of delivery of the shipment depends on the order and the date the payment is credited to our account in the case of pre-paid shipment. In most cases, the Buyer will be notified by e-mail about the expected date of delivery.

4. The customer is charged for delivery (shipping) specified in the transport price list. The customer can view the price list at any time by clicking on the "Payments and delivery options" link in the "Information" menu on the left.

   § 5 Payment

1. We issue an invoice for each product sold (for companies), it is also possible to issue a VAT invoice.

2. Payment for the ordered goods can be made on delivery (upon receipt of the goods) or by transfer to the store's bank account.

3. Regardless of the valuation of the order by the online store system, the basis for payments for the order is the value in the Pro Forma Invoice.

   § 6 Withdrawal from the contract

1. A consumer who has concluded a distance contract has the right to withdraw from the contract without giving a reason by submitting an appropriate statement in writing, within 14 days (legal basis: Article 27 of the Act of 30 May 2014 on consumer rights, Journal of Laws 2014, item 827). This deadline is a deadline and is counted from the date of delivery of the item, and when the contract concerns the provision of the service - from the date of its conclusion. To meet this deadline, it is enough to send a statement before its expiry to the address of the Service Provider.

2. In the event of withdrawal from a distance contract, the contract is considered void. What the parties have testified is returned unchanged, unless the change was necessary within the ordinary management.

3. The return should be made immediately, no later than within 14 days. The purchased goods should be returned to the address of the Service Provider.

   § 7 Complaints procedure

1. The products have a manufacturer's, importer's or seller's warranty, valid in Poland.

2. Complaints should be submitted to the address of the Service Provider.

3. When submitting a complaint, the advertised product should be delivered to the Service Provider along with a proof of purchase.

4. The Service Provider will consider the complaint within 14 days from the date of submission of the complaint. In the case of considering the complaint in favor of the customer, the service provider will replace the advertised goods with new, full-value goods or return the value of the purchased goods.

5. If the goods are inconsistent with the contract, the Customer may request to bring them into conformity with the contract by replacing them with a new one, unless the replacement is impossible - then the value of the purchased goods is returned.

6. The customer loses the rights specified in point. 5 of this paragraph, if the shop does not notify the store about this fact within two months from finding the non-compliance of the goods with the contract. To meet the deadline, it is enough to send a notice before its expiry.

   § 8 Privacy policy and personal data protection

1. The Service Provider is the administrator of databases of personal data provided by customers of the online store in connection with purchases.

2. Personal data is used to implement sales contracts, and therefore may be transferred to entities responsible for the delivery of purchased goods to the customer. Customers have the right to access their data and to correct it. The data is provided voluntarily.

3. Information on the methods and technical measures for detecting and correcting errors in the entered data:

   a. When placing an Order, until the button "Place an order" is pressed, Customers who have an account in the Online Store have the option of correcting the entered data by themselves by editing the account profile.

   b. Data verification or correction of the Order can also be made by sending an e-mail to the Service Provider at sklep@pxa.com.pl

   c. The customer has the option to change the data entered when creating the Account at any time within the available options.

4. Information on the principles and methods of recording, securing and sharing the content of the concluded contract by the Service Provider:

   a.The content of the concluded contract is recorded, secured and made available by sending an appropriate e-mail after the conclusion of the Sales Agreement.

   b. The content of the concluded Sales Agreement is consolidated, secured and made available by sending the content of the concluded contract to the e-mail address provided to the Customer or by providing the Customer with the specification of the Order and proof of purchase.

   c. The content of the concluded contract is additionally recorded and secured in the Service Provider's IT system and made available at each Customer's request.

   § 9 Changing the Regulations

1. Customers who have an account in the Store will be informed about the change in the Regulations via e-mail.

2. If there has been a change in the Store's Regulations since the last login, the Customer accepts or not its provisions after the changes. In the absence of acceptance of the terms of the Regulations, in particular after introducing its changes, purchases in the Online Store are not possible.

3. A customer who does not accept the changes introduced in the Regulations has the right to delete the account at any time.

4. Orders placed by customers before the amendments to the Regulations enter into force will be implemented in accordance with the existing provisions of the Regulations.

   § 10 Final Provisions

1. In matters not covered by these Regulations, the provisions of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of 2000 No. 22, item 271, as amended), the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws of 2002, No. 141, item 1176, as amended), the Act of April 23, 1964 - Civil Code (Journal of Laws of 1964, No. 16, item 93 as amended).

2. Disputes arising from the application of these Regulations and in connection with the performance of contracts concluded between the Store and Customers, will be considered by the competent court according to the provisions on property and local jurisdiction in accordance with the Act of November 17, 1964, Code of Civil Procedure (Journal of Laws No. 43, item 296, as amended).

   Date of publication of the regulations: 24/02/2015.